Forum Discussion
Moved within city - Crazy ping difference
Wondering if anyone else has dealt with this. I recently moved within Edmonton and my average ping to pretty much every game server went up about 40-70ms across the board (Seattle, NYC, etc.). I'm on...
I am seeing the same issue in Edmonton on TELUS Purefibre.
There appear to be two different routing paths depending on the IP:
Some users get ~18 ms to Seattle and ~33 ms to Chicago (Also in Edmenton)
Others (including me) get ~56 ms to Seattle and ~55–70 ms to Chicago
I have confirmed this with multiple users on the same ISP.
Traceroutes show normal latency within the TELUS network, but a large increase when traffic reaches upstream transit (often NTT). This suggests the issue is not local or related to home setup.
Using a VPN (routed through Zayo) or services like ExitLag reduces my Seattle latency to ~18 ms, which confirms a better routing path exists but is not used by default.
I also understand bridge mode is sometimes suggested to rule out internal routing or NAT overhead, but in this case the latency increase appears well beyond the local network and occurs after leaving the TELUS backbone, so it likely would not impact this issue.
Has TELUS investigated whether different IP ranges are routed through different upstream providers?
