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kerrirobins's avatar
kerrirobins
Neighbour
1 day ago

line out of commision

Hello after engaging with click before you dig I've determined that I have a telus copper line in my backyard right where I want to plan a tree. It's only a foot down. The cable is not being used and has not been for quite some time. Telus Pure fiber is scheduled to be installed in my area this summer. Due to the tree i'm planting, i'm hoping to decommission it soon. Who do I contact please?

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    That's a good question. We don't get many of these requests so I'll do some digging (pardon the pun) for you. Are you a current TELUS Home services customer? I ask because we can initiate process from within your account if you are. Thanks!