Forum Discussion
optikuser1
3 years agoFriendly Neighbour
Licensing not acquired Error - On Demand
When I try to watch anything On Demand on any of our boxes the error “Licensing not acquired” and code 0-80004005 comes up. I’m still able to watch On Demand through the OptikTV app though. I’ve tried...
- 3 years ago
Hi optikuser1 Tigger TelusSucksBad katchoo Mavadines riddler1473 JAVEY Scottps JenCG Rackcity
The team discovered an issue yesterday evening affecting VOD playback on 4K PVRs and Wireless Digital Boxes. It should be resolved now - if you are still encountering an error I would recommend rebooting your box and trying again. Thanks for your patience.
KHR
TELUS Team Member
3 years agoHi optikuser1 Tigger TelusSucksBad katchoo Mavadines riddler1473 JAVEY Scottps JenCG Rackcity
The team discovered an issue yesterday evening affecting VOD playback on 4K PVRs and Wireless Digital Boxes. It should be resolved now - if you are still encountering an error I would recommend rebooting your box and trying again. Thanks for your patience.
BeA2
3 years agoNeighbour
Mine is still doing this tonight, never happened before