Forum Discussion
It's Time For Telus to Adjust Theme Packs
I brought this up before in a different thread but with all the recent channels being dropped ( and more coming on January 1st ) I really think it's time for Telus to adjust a lot of their theme pack...
After spending 2 hours on hold yesterday, to hear the same canned response as above from a “Customer Care” agent, it is very disappointing. Unthinkable a corporation as big as Telus cannot or will not let customers know 2 days beforehand, they will not be losing channels…just a re-branding.
I imagine the customer service reps know about as much as we do, it's not their fault.
