Issues Activating Premium Channels on Optik TV

I am running into continuous issues when trying to activate my premium channels on Optik TV. I recently signed up for the service and received the emails to activate, but when I click Activate Now it takes me to My Telus to login and then to the Optik TV page where I see the services under Your Premiums but I can't click anything to activate or link my accounts I only see blank boxes.

I have called in multiple times and they said this is a back-end issue and it was fixed, they tried removing the premium services and re-adding it, and I tried doing it in another browser/incognito mode/through the app, but it always ends up the same as the image.

FYI, I am in the East.