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Marc3535's avatar
Marc3535
Neighbour
6 months ago

Issue with rewards prepaid mastercard

Hi there, pretty recently cashed in rewards points for a $50 prepaid mastercard. I've used these to pay my bill before but now it's not working. Spoke with customer service at the card company, they ...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
6 months ago

Hi Marc3535 - you should be able to use the card in-store and to pay your bill. Send us a private message if you're still having issues and we will assist figuring this out

  • Marc3535's avatar
    Marc3535
    Neighbour
    5 months ago

    How do I send a private message?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      5 months ago

      By clicking on our profile but we'll send you a private message

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