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JPAsksTelus's avatar
JPAsksTelus
Neighbour
2 years ago

Internet "upgrade" potential scam?

Hi, I've been getting calls from "Fibre Support" for the past week or so, no voicemails sent, and finally picked up to ask what they wanted, they claim that I could get fibre for 65$ a month, and I g...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

The email you received from [email protected] is not from Telus but can be from an affiliate. 

  • Official Telus Emails: Emails from Telus will always come from an address ending in TELUS.com.
  • Personal Information Requests: Telus will never ask for sensitive personal information such as your PIN, passwords, or credit card details via email.
  • Unsolicited Offers: Be cautious of unexpected offers or deals, especially from unfamiliar email addresses or domains.
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