Forum Discussion
Intermittent Connection and Disconnection on Pure Fibre after new modem, splicing, strong signal
At random intervals my purefibre internet completely disconnects and subsequently reconnects. I have called tech support, had the modem replaced and resliced. My work video calls are dropping an...
NFtoBC
Community Power User
Community Power UserKeep a record of when this happens (date, time and length of outage) and call support again. The more info you can supply, the easier it is for them to fix.
