Forum Discussion
FuzzyLogic
Community Power User
6 years agoI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
LynnB
6 years agoFriendly Neighbour
I got what looked like a bogus email last night saying my email account is being cancelled unless I click on their link. It did not come from Telus, so I just deleted it. Then this morning I received a very official email from Telus telling me they're migrating to GMail. I spent an hour on the phone to confirm and sure's heck, that's what's happening. I too have serious privacy and security concerns. Have we learned nothing from COVID19? Do we want all our communications eggs in somebody else's basket?
Servers are not that expensive. Maintaining them is more costly. Surely Telus can afford it. But after the big failure a year ago, I guess it's easier to point a finger in the future at Google. I'm truly not happy about this. And if I was a business I'd be positively outraged.
The timing also sucks. Are there going to be enough staff available to walk me through changing all my settings on 3rd party apps, or am I going to be SOL?
If I wanted GMail I'd use GMail. I choose to use Telus because I trust Telus to guard my privacy and security. I do not trust Google at all.
What can we do about this?
Benson22
6 years agoNeighbour
cannot do anything about this because the corrupt Corporation Google whom honestly is becoming one of the most powerful data collection agencies in the world on every single human walking… To control and sell this database at huge profits to military, government, advertisers, anyone interested in such a database.
Telus simply sold us out for cash and we have no choice in the matter. What's worse is their migration system jumping through hoops in a system that's broken at best. They would have been doing us a favor by just simply killing off their email and leaving us to fend for ourselves. Rather than their incompetent broken implementation going to Google.
You're right about Google there's more to that company then anyone knows. I wouldn't go near them. So we've been duped and the prices continue to rise at Telus and now we do not even have a pop email. It means Outlook and other third-party software is now obsolete. I'm using a beautiful program to handle my mail and it's now dead thanks to these corporate creeps.
- juwest6 years agoFriendly Neighbour
I agree whole heartedly. The Telus webmail customers have been sold out. The poor customer service people have no answers and will continue to be besieged by unhappy clients.