Forum Discussion

Charles2023's avatar
Charles2023
Neighbour
3 years ago

I am 20+, but I'd tell my grandchildren one day to run away from Telus

I made a few calls, but nobody could explain the overcharge in bills caused by some greedy sales representative, and every customer service attempted to solve the overcharging problem and promised it's solved over the phone, and new bills keep charging more and more. 

 

I feel hopeless with Telus' customer service if it ever exists.

2 Replies

Replies have been turned off for this discussion
  • BuddyBren's avatar
    BuddyBren
    Friendly Neighbour

    My last 6hr 15min call with Telus was full of being lied to, hours of being on hold, and straight up shady business practice. I agree with your title.

  • Fabylous's avatar
    Fabylous
    Neighbourhood Alum

    Hello Charles2023 That's not a good thing.  What service are you referring to?  We'd like to see which resources we can provide to help you.