Forum Discussion
Gkramer
3 months agoNeighbour
How can I actually cancel my optik tv and internet security?
I’ve been trying to cancel my Optik TV and internet security for 4 days. I keep being put on hold, transferred to a mobility employee, hung up on. Repeat, in an endless loop. Is there an actual way t...
Gkramer
3 months agoNeighbour
Yes. I have tried every number available and STILL on day 5 can’t cancel. This is criminal. How can it possibly be this hard to cancel a service?
TELUS_Support
Official Support Team
3 months agoHello Gkramer, were you actually able to speak with an agent? if so, they'll be able to assist you since the cancel request can only be made over the phone.