Forum Discussion
How can I actually cancel my optik tv and internet security?
I’ve been trying to cancel my Optik TV and internet security for 4 days. I keep being put on hold, transferred to a mobility employee, hung up on. Repeat, in an endless loop. Is there an actual way t...
TELUS_Support
Official Support Team
Official Support TeamHi Gkramer - Have you tried contacting this number? 1-888-811-2323
Yes. I have tried every number available and STILL on day 5 can’t cancel. This is criminal. How can it possibly be this hard to cancel a service?
- TELUS_Support
Hello Gkramer, were you actually able to speak with an agent? if so, they'll be able to assist you since the cancel request can only be made over the phone.
