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Tailwynd's avatar
Tailwynd
Neighbour
4 years ago

Home wifi

Power failure in my community today. It’s back but I no longer have wifi at home. I’ve reset the everything to no avail. Optik TV’s are working fine. Thoughts on next steps?

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  • kamak's avatar
    kamak
    Ambassador
    4 years ago

    Did you get it resolved. If you did you should make this thread "solved"

    Did you try a factor reset, or at least a reboot?

  • polecat's avatar
    polecat
    All-Star
    4 years ago

    Tailwynd  Your optik tv must be hard wired correct. If the cause of the outage was close to you a possible voltage spike could have damaged part of the router. Best call in to telus. 

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