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Home phone Voicemail not working
We have had Telus Voicemail for years on our landline. There were some service interruptions last week when we had no phone service. The phone is working fine now but our Voicemail no longer takes th...
Depending on the phone, there should be a button to turn off the built-in answering machine on the main base station for the phones.
TELUS_Support
Official Support Team
Official Support TeamYour Telus landline voicemail likely defaulted to the phone's built-in system after the outage; try restarting your phone, checking the phone's settings for Tone mode, manually dialing *98 (or Telus's number) to reset/re-record your greeting, and consider calling Telus support again, asking for a line reset or to verify your voicemail feature on their end, as they might need to reactivate it after the service interruption.
