Forum Discussion
jaysway
8 months agoNeighbour
Hayu app unavailable on Telus Optik
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
SarahEast
8 months agoNeighbour
Are there anymore updates? It’s been well over a week since I’ve been able to access HAYU on my Telus 4K box super frustrating
- TELUS_Support8 months ago
Official Support Team
We checked with the Optik team recently. They've advised that the issue is already under investigation with the Hayu team and that updates will be shared once available. For now, we recommend leveraging the Hayu app on another supported device where possible!
- Rjevning8 months agoOrganizer
But we are paying Telus for this feature and it’s not available . Are there going to be refunds?
- TELUS_Support8 months ago
Official Support Team
Hi Rjevning - once we know more we will let you know