Forum Discussion
Escalation - Request for Immediate Restoration of SmartRing Service
Dear Telus Support Team,
I am reaching out to express my concern frustration regarding the persistent issues with my SmartRing service, which remain unresolved despite several follow-ups.
...
It’s been two weeks since we first asked Telus to reinstate our 20+ year old support line for disabled Canadians. Is Telus expressing their feelings about the disabled with their inaction?
TELUS_Support
Official Support Team
Official Support TeamWe apologize for the frustration and inconvenience this situation has caused, pwgilbrt. Please rest assured that we take all customer concerns seriously. As indicated in our prior PM, a ticket has been logged for this issue, and our tech support team is committed to resolving this issue as quickly as possible. We appreciate your patience during this time.
