Forum Discussion
Escalation - Request for Immediate Restoration of SmartRing Service
Dear Telus Support Team,
I am reaching out to express my concern frustration regarding the persistent issues with my SmartRing service, which remain unresolved despite several follow-ups.
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TELUS_Support
Official Support Team
Official Support TeamWe're sorry to hear about the issues you're experiencing with the SmartRing service D. We'll send you a PM shortly to inquire further.
It’s been two weeks since we first asked Telus to reinstate our 20+ year old support line for disabled Canadians. Is Telus expressing their feelings about the disabled with their inaction?
- TELUS_Support
We apologize for the frustration and inconvenience this situation has caused, pwgilbrt. Please rest assured that we take all customer concerns seriously. As indicated in our prior PM, a ticket has been logged for this issue, and our tech support team is committed to resolving this issue as quickly as possible. We appreciate your patience during this time.
