Forum Discussion

Neighbour

12 months ago

Elderly billing overcharge resolution difficulties

the worst company I have ever dealt with. Customer service is beyond horrible. They overcharged my elderly father and I cannot speak with ANYONE about getting the bill adjusted. I am constantly trans...

TELUS_Support

Official Support Team

12 months ago

We’re deeply sorry to hear about your experience and the frustration it has caused. This is absolutely not the level of service we aim to provide, and we sincerely apologize for the difficulties you and your father have encountered. Please send us a private message with the details, and we'll do our best to help.

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Elderly billing overcharge resolution difficulties

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