Forum Discussion
Don't Recommend Telus: Overcharging Without Notification
I had a really bad experience with Telus and honestly, I can't recommend them. My home internet plan was supposed to be $55 a month. However, when the plan ended, I never got any notification by emai...
If you download monthly your bill you can see what TELUS_Support is showing.
Like mine for instance the Dec 2024 bill showed I have $40 in various discounts until September 2025 and compared to my Jan 2025 bill $38 disappeared.
I solved the problem by cancelling auto payments and paid the same amount as the Dec total.
Balance due plus tax is the discounts that disappeared.
