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craiger8's avatar
craiger8
Helpful Neighbour
2 years ago

Does Install Tech Bring Modem?

I just signed up for Telus PureFibre coming from Shaw and have an install scheduled this week. Does the technician bring the Internet equipment or does it get shipped to me? I understand that the TV boxes will be shipped and I can self install these (I think?) but I'm hoping the technician will bring the internet equipment as I haven't had a notification for anything being shipped yet. 

3 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    No worries! Hope you have a great rest of your day and take care!!!

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Installers will bring the TELUS Wi-Fi Hub, power adapter cable, and ethernet (as well of course, anything else to complete the installation).

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