Forum Discussion
Do Not upgrade Optik TV Digital Box until you have to.
I received an email saying that I qualified to update my Telus digital box. I thought oh great filled out the form and hit send me new boxes with the warning the old boxes will stop working two weeks...
TELUS_Support
Official Support Team
Official Support TeamHi there, thank you for taking the time to share your feedback about the new TELUS TV digital boxes. We understand that change can be frustrating, especially when familiar features are no longer available. We’ve shared your comments with our product team, as they’re continuously working on improving the TELUS TV experience and restoring features that matter most to our customers.
Has this been fixed for your customers? Does the new system have preview and episode information?
I would also think that 90 days on the storage is just too short.
- TELUS_Support
Our team is working on this as we speak. While we don't have a definitive timeframe that we can share, it'll be implemented as quickly as possible!
