Forum Discussion
AMP9691
9 months agoOrganizer
Daily minimum 2 reboots of the router
We recently (2 months) moved from Shaw on the 3Gbp offer. We are experiencing lack of connectivity requiring daily reboots of the router (NH20A, firmware v1.18.02 build04, hwdr ver R01). We have a si...
TELUS_Support
Official Support Team
8 months agoDid either of our technicians advise of next steps, or have you spoken with our team since?
AMP9691
8 months agoOrganizer
someone from support told me my tech from last week (Monty) was attempting to get a bucket truck scheduled but I have not heard anything.
Adam
- AMP96918 months agoOrganizer
My technican couldn't reach the bucket truck so I have been asked to reschedule my appointment. Help me understand why my tech is trying to schedule the truck and not back office support and more importantly why I am asked to reschedule? I have no control on scheduling. This is busted folks.