Forum Discussion

Steph99's avatar
Steph99
Friendly Neighbour
2 years ago

Customer agreement

So how long does it take for me to receive my customer agreement via email bc I’ve yet to receive one and I have the tech coming Monday 

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Hey Steph99 - should be immediately after the order is submitted.

     

    You can log in to your My TELUS and see your service agreements there too if you scroll down in the billing screen

    • Steph99's avatar
      Steph99
      Friendly Neighbour
      2 years ago

      All I’m getting too is I no service linked to my account is it because the tech doesn’t come till Monday 

    • Steph99's avatar
      Steph99
      Friendly Neighbour
      2 years ago

      Hard to do that as it says nothing is linked

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