Forum Discussion
Cloud PVR issues - Start from beginning/stop recordinf
I can’t seem to start from the beginning or a recording or stop a recording without cancelling it outright. I only record live sports and sometimes I want to start “catching up” before the game is ...
KHR
TELUS Team Member
TELUS Team MemberWe had an Apple TV-specific bug where recordings would start playing back from the live point. You could rewind, but if you were trying to watch a hockey game from the start without spoiling the outcome, for example, this wasn't ideal.
The good news: this is resolved with the latest app update released this week to App version 2.8.0 Build version 546 ; if you haven't gotten the update pushed to your device yet, you can check for an update in the Apple App Store.
Downloaded the latest version of the app and checked against two live sports programs (Lacrosse and Baseball). Both programs started at the beginning of the recording. Great!
However.... I was able to skip ahead without issue but when I went to skip back the recording skipped forward to live and then would not allow me to skip back at all. So clearly still some buggy behaviour. I'll test on the set top box over the weekend to see if I at least have one way to watch the games off PVR in the Cloud as I was able to before with local storage and report back.
Thanks again for your assistance.
