Forum Discussion
Moofey17
12 months agoFriendly Neighbour
Changing to Optik TV from Pik TV: New plan active but not working
I figured I'd ask here first because a) I'm not in a position to contact support right at this moment and b) I might be moving to fast on it. Right now though this sounds like it's a call to support....
TELUS_Support
Official Support Team
12 months agoGlad to hear it's working. For the online portion, it can take about 24 hours after services start working. Since it sounds like we're around that mark right now, any update in your My Account portal?
Moofey17
12 months agoFriendly Neighbour
I had checked around an hour ago and nothing had changed in either.