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Cannot send email using Outlook
I recently switched to the Telus network, and I am very happy with the speed and stability. I have a POP account in my Outlook, and I can receive all emails without trouble. But I noticed that I coul...
Da-Dai Wrote: I am not using the Telus POP email. The POP and SMTP servers are not with Telus.
That aspect may have been a useful bit of information to help use try to solve this problem...
The first thing I'd try is to ping the SMTP server that your trying to connect too... At least that will let you know if it maybe a firewall problem, or at least point to what to look at next... Cheers...
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Da-Dai Wrote: he email server does not use any security protocols (no SSL/TLS or others).
Ok, as an experiment, I would try to create a new instance of your configuration under outlook.
However, this time trying the IMAP protocols to see if that works.
This is very strange that this seems to be happening. If you are on a Windows machine you could create that new account with Windows mail to see if it works. Cheers...
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Hi, I have not yet added another account on Outlook. Instead, I was trying on Command prompt with "telnet sub5.mail.dreamhost.com 25," and it tells me the connection failed. I am wondering if this is because Telus is blocking the port to reduce outgoing spams?
Da-Dai Wrote: I somehow switched the SMTP port from 25 to 587, and it worked! Thank you for your support and time to help me solve this issue! Really appreciated!
You are welcome... Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
I somehow switched the SMTP port from 25 to 587, and it worked! Thank you for your support and time to help me solve this issue! Really appreciated!
Da-Dai Wrote: I am wondering if this is because Telus is blocking the port to reduce outgoing spams?
Telus is blocking incoming access to port 25. However, they are not blocking outgoing access to port 25 on other systems. So this should not be a factor.
I was looking at you email provider as you have indicated it to be dreamhost.com and have the following info that may again be of assistance to you... Cheers...
https://help.dreamhost.com/hc/en-us/articles/215612887-Email-client-protocols-and-port-numbers
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
