Forum Discussion
Billing Issues
Telus LIES.
Home Security Scam: I was offered a "free security camera" at signup—no contract or obligation mentioned. I was then charged for a $180/month Home Security package I never agre...
TELUS_Support
Official Support Team
Official Support TeamNothing was deleted, as you can see we've moved this post into the thread from your original post which was right below it in the Latest Posts feed. We've merged them together as we like to keep things neat and tidy in order to minimize duplicates. That being said, there's also no need to use different usernames as one will suffice. We're still looking into things as per our original private message conversation and will answer there when finished. Thanks.
To clarify—my use of two usernames wasn’t intentional. Your platform locked me out of my original profile without any way to regain access. I only created the second account because I was unable to post or engage through the first.
If it helps keep things tidy, feel free to merge or deactivate the original account. But I’d appreciate it if this wasn’t framed as misconduct on my part when it was caused by technical issues on your end.
Thanks
- I need you to delete my response, as my personal information is now in the thread due to your faulty reply system.
