Forum Discussion
All Recordings and Scheduled gone
So, this is ANOTHER frustrating issue. I called into technical support today about another problem with Scheduled Recordings. I went in to play a recording tonight and they are all gone. Deleted. As...
Unfortunately this seems to be a common thing. Same happened to me a few days back. Because the PVR is in the cloud, when it’s gone it is gone.
Telus offers no explanation or “fix”.
I called support and politely complained and logged the incident for future leverage.
It is really important for everyone to call and log a ticket when this stuff happens, TELUS will monitor the support queues. The more tickets the higher the priority and more likely it will be looked at seriously.
my 2c
