Forum Discussion
ML1
6 years agoOrganizer
Alexa Integrator Optic TV
Has anyone been able to find the Telus Home Assistance in Alexa? Telus advertises Alexa works with optic TV, but it doesn't at this point. The Telus reps couldn't answer why it won't work. I am using ...
CCH3900
6 years agoNeighbour
You may want to check if your Amazon account Content and Devices settings are switched to Canada. It's possible that it is set to US.
https://www.amazon.ca/gp/help/customer/display.html?nodeId=201248840 - Just go to Manage your Content and Devices, click the Preferences tab, and set your Country/Region settings to Canada. The skill should now appear in the app on a restart/login
CamVFX
6 years agoNeighbour
Now I just finished a chat session with Amazon. Per the recommendation above, they found that my marketplace was set to .com and not .ca. They switched it over and I was able to get the skill through the app.