Forum Discussion
MrSL
3 years agoRockstar
6 months with TelusTV-21T – Basic system Improvements?
Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud reco...
Optikal_Speak
2 years agoLeader
Wow!!!
I renewed for a second 2yr plan in June because Disney+ was not available on Legacy PVRs and only available on, what was referred to, Evolution boxes to "new" customers". After a good chuckle and convincing the agent I was technically a "new" customer I got the upgrade...hold the laughter!
Having recently installed these new "Devolution" 🙃 Telus TV-21T boxes and running into all these existing issues (and subsequently, Googling onto this Telus Neighborhood forum) now I understand the agent was trying to discourage me from this downgrade!
Talk about moving backwards...Tell'us About It... UNBELIEVABLE!!!
- MrSL2 years agoRockstar
Hi Optikal_Speak , welcome to the cutting edge TelusTv21-T system 🤣. A year on from my original post and lets see how many 'basic' issues I flagged here are resolved... Err, 1. The guide is better, but that is and was updated by the supplying 3rd party. TELUS issues resolved - ZERO ! Recording retention limit stuck @ 90 days, amending recording length manually and series recordings still unresolved - PATHETIC!
- Optikal_Speak2 years agoLeader
And UNBELIVEABLE! that I just installed boxes Aug 2024 and the lastest update is dated July 2023.
In the era of AI where's the RI (Real Intelligence) in the development of this platform?
Over a year on and still chasing issues with fundamental form and function features. Talk about chasing one's tail🥴