Forum Discussion
MrSL
3 years agoRockstar
6 months with TelusTV-21T – Basic system Improvements?
Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud reco...
Optik-Kate
TELUS Team Member
3 years agoHi MrSL, I am categorizing your feedback and sharing it with the team, but you already knew that. Not sure you want to hear from me again, but I thought I'd clarify that it's difficult to provide concrete dates because development timelines change all the time. I'd rather provide the neighbourhood with an update after the fix is launched, at least it will be a pleasant surprise than to provide temporary false hopes!
RobG3987 The research survey isn't focused on PVR and guide because we're aware of the issues (thanks to everyone's feedback on the neighbourhood) and are working on resolving them. The purpose of the survey was for design feedback for the future state of things to come. Thank you for your participation.
MrSL
3 years agoRockstar
Oh, the icing on the cake.... I had also gone through the laborious task of manually selecting and recording the Ladies Euro Tour Golf, Aramco Team Series also on the CH925: Golf Channel. Guess what, no hour added! 😡As I had already added so many recordings after after each episode it's very hard to tell "what-is-what" and I didn't record the following program, so missed the conclusion of the final round...
Of course if 'Series Recording' and adding extra time was a working option, I wouldn't have missed anything!
I think the only option for me is to record every single program on the Golf Channel from Thursday till Sunday night, every week, so I don't keep missing out. Let's see what that does to the TELUS 'Cloud Storage'