Forum Discussion
20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
I have been having issues with my wifi for a few months now (since we moved into a new house) and I feel like I have tried everything and i’m out of ideas now so ANY help would be great! So around abo...
Thank you, I will try and ask about that. What do you mean by tested both lines? Lines meaning 2.4g and 5g?
I think to get 50 or 75 Mbps they have to use two copper lines coming into your house. That requires a bonded modem. They split the signal between the two lines at the wire centre, and then bond it back together at your home with the bonded modem. At least that is my memory of what they used for the 50 Mbps service. I switched to the 75 Mbps service when I called to complain about the price of the 50 Mbps. As a result of my call I got the 75 Mbps service for less than I was paying for the 50. I am also on Telus Optik, so perhaps the need is driven by the combination of TV and internet...
- I am also on Telus optik. So just to update, today I tested Ethernet and it would be at 43 for a second and then go down. My final results after three tests were 29 mbps download speed, 29 again and then 20. I’m confused because I did the test not too long ago and it was at a steady 45-50. I am calling Telus, I also think it’s a problem with the modem. Btw, would it be better to have the modem and router separated? Instead of combined.
I just tested an older Asus laptop that is on the 5 GHz WiFi and it ranged from a 30 to 34 Mbps upload, a bad 18 ms ping, but a consistent 20 Mbps upload.
