Forum Discussion
Jsun
6 years agoOrganizer
20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
I have been having issues with my wifi for a few months now (since we moved into a new house) and I feel like I have tried everything and i’m out of ideas now so ANY help would be great! So around abo...
RonAKA
6 years agoRockstar
Jsun, When you test using Ookla, are you using the closest Telus server? When diagnosing a problem with your home router and wiring, I think it makes sense to take as much of the internet out of the picture as possible.
Jsun
6 years agoOrganizer
Yes I usually use the Burnaby one but I have tried the others too and gotten the same results. I just feel like it should be reaching 45-50 and staying there. Even when there aren’t many devices on it, I feel like there is just something stopping it from staying up there and there is a problem somewhere that I do not know of. The thing is, the technicians that came said that 20mbps was under the acceptable speed so that’s why they were trying to fix it. After they left it was up to 45-50 for a few days, then back down. Idk what to do now.