Forum Discussion
dexkon
4 years agoNeighbour
2 modems in the same house?
Is it possible to have 2 modems in the same house? I found out that my landlord has been using our wifi cause one day our wifi was out. I called the telus help line and they sent a tech guy over aski...
DrPacman
4 years agoRockstar
dexkon Wrote: 2 modems in the same house?
I have seen residences that have 2 separate connections to the same address. Requires Telus to pull separate fiber to the second location in the residence. This is normally facilitated for a secondary conforming suite located within the residence.
Now, if you asking if your able to just hook up a second router to the existing incoming connection. This is indeed a possibility, however, it does not change the fact there will still only be one service account to the residence, this would just for arguments sake become a shared single account, not 2 separate service accounts. basically what you currently have.
This is going to be a discussion between yourself, and the landlord if they will agree to having a second service installed within the residence. If that works out for then it's a matter of arranging with Telus to have that second connection installed... That's where this contact info may be of assistance to you...
I'd start with the chat function, and if that doesn't work, the following number and departments should be able to assist, Technical Support: 1-888-811-2323, Account, billing & sales support: same number: 1-888-811-2323.
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