Forum Discussion
“Sorry, we could not retrieve your TELUS TV service information at this time.” On MyTelus
Hello, I’ve been a Telus internet and Optik customer for nearly a year now and have been struggling to access my OptikTV settings via the Website or MyTelys App. My internet and phone info loads ...
TELUS_Support
Official Support Team
Official Support TeamHey there! Sorry to hear you're having trouble accessing your OptikTV settings. We'll send you a PM to look into this and help get it sorted out for you.
