Forum Discussion
We need a new cell tower
When I upgraded to my iPhone 14 Pro Max, cell service was great at the store and ok at home. But something has changed, and I am only getting 1 bar of LTE. I have checked the Telus cell towers in my ...
Hi susangb, thanks for reaching out, as much as having network issues is not the best, we don't have the details to when towers will be placed in an area. However, the data and networks team can investigate to see if the area you live is problematic. You can reach out to them at 1-866-558-2273. You can also perform a network reset from your device. You can follow these instructions to do so. tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
Thank you. I did a network reset, and that gave me two bars of LTE. I will call the data and networks team as advised.
