Forum Discussion
Used Up All High Speed Data
I received a text message this morning saying I had "used up all of your high speed data". We have two devices each of 200Gb data. This was less than 24 hours into my new data/billing month. ...
TELUS_Support
Official Support Team
Official Support TeamDefinitely not the experience we want our customers to have. Feel free to send us a private message if there's anything you'd like to discuss and we'll be here.
This issue was never resolved. I did a chat via the app with an agent but they were more interested in marking the issue as resolved than actually dealing with it. No one called me as promised. The admin behind Telus is really awful, so fed up of this. I know not to be helpful and report an issue in an app workflow again.
