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mian_muzaffar's avatar
mian_muzaffar
Neighbour
6 months ago

Urgent Complaint - Unacceptable customer service ( Billing Departmnt )

Dear Office of the President.    I am writing to formally raise a serious concern regarding a recent and deeply unpleasant experience I had with customer service representative ( Berry Diallo ) and...
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TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
6 months ago

Hi mian_muzaffar - although the Neighbourhood is not who you are trying to reach, we are more than happy to send this to the appropriate team to investigate and take action. We're sorry that this was your experience and we want to turn things around.

 

We'll send you a private message to gather more specific details

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