Forum Discussion
UPS lost my phone
It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day...
This happened to me as well. I’ve talked to every team at Telus and UPS and spent 5 hours yet they’re still refusing to give me full information and insisting that I make a police report. Why does Telus not initiate police reports for devices that go missing through their shipping partner?
Quite frankly I don’t think I will ever use telus again after this.
Also do the police report online you’ll get a file number and that’s all they want. Is they want the file number so they can still collect their money from UPS cause they wanna get paid right so that’s basically what they’re waiting for is they’re waiting for an invoice from UPS saying the item was delivered because until they get that they don’t get paid or something doesn’t go through. I don’t remember how it works, but that’s what that’s all it is. We’ll was for me anyways
