Forum Discussion
Unable to make calls in the US despite having data access
I'm currently in Nevada, and since arriving my phone connection has been spotty at best in Reno. Now that I'm outside Reno I no longer can make phone calls despite having data access. Its meant tha...
Have you tried a network reset? Have you tried powering off the device for a minimum of 5 minutes to allow it to drop off of the network to refresh the connection?
T-Mobile doesn't block devices that aren't US devices. T-Mobile is one of the most friendly BYOD carriers I have personally ever used. If your device supports WiFi Calling on Telus and is provisioned for it. Give 611 a call and reach out to Roaming Support about your issue.
T-Mobile doesn't block devices that aren't US devices. T-Mobile is one of the most friendly BYOD carriers I have personally ever used. If your device supports WiFi Calling on Telus and is provisioned for it. Give 611 a call and reach out to Roaming Support about your issue.
Turned off the phone for the ~10 minutes, but no luck.
Wifi here at the hotel is very weak so I'm apparently unable to make WIFI calls, and so unable to call *611. Interestingly, I received a text from Telus asking how the recent service was, I was able to text single digit answers, but when I was asked to give a comment at the end, my text didn't go through.
