Forum Discussion
Unable to connect to network while abroad
Currently travelling in Japan & using IPhone 12.
Have been unable to connect to any mobile network via my existing Telus SIM (have tried restarting and toggling between automatic/manual network selection).
While I don’t plan on using data roaming, I’m unable to receive texts on my Telus number which I require for two factor authentication for various accounts.
Is there a fix for this network connection issue (and if not, is there a temporary workaround that allows me to access the texts sent to my Telus number?).
Haven’t been able to reach a live agent / call the help number as a result of this issue at the moment.
Have been unable to connect to any mobile network via my existing Telus SIM (have tried restarting and toggling between automatic/manual network selection).
While I don’t plan on using data roaming, I’m unable to receive texts on my Telus number which I require for two factor authentication for various accounts.
Is there a fix for this network connection issue (and if not, is there a temporary workaround that allows me to access the texts sent to my Telus number?).
Haven’t been able to reach a live agent / call the help number as a result of this issue at the moment.
3 Replies
- iMessage requires a data connection to work. Do you have data roaming enabled on your device?
