Forum Discussion
Terrible Customer Service and billing errors
Made the mistake of signing up for home and mobile services with Telus after speaking to a door to door Telus representative. Some family members also signed up at the time for home services. We were...
Couldn't agree more. I am tired of these companies moving customer support to NON English speaking countries. I have spent a good few hours in the last two days to get my billing.
TELUS_Support
Official Support Team
Official Support TeamWe understand your frustration and sincerely apologize for the inconvenience you’ve experienced. If you’re still experiencing difficulties with your billing, please reach out via private message, and we’ll ensure that you are assisted.
No thank you I will wait, supposedly I am to get a credit in Decembers bill for the over charge of November. We will see, but I am not looking forward to ever calling customer service ever again. I can't stand companies that outsource to a non-english speaking country, that has NO idea about Canada.
