Forum Discussion
Telus no longer Blacklists Stole Phone IMEI numbers
So kids phone got stolen today at knifepoint and multiple attempts to contact Telus to report the phone as stolen has resulted in nothing but them tying to sell me an Avanti service for $8 to protect...
I sure hope so....but when I log into the MyTelus app either on my phone or from a webpage it no longer shows the device/plan under my account. Again asking Telus why that is I get a big fat I don't know from them. I went into a store and they said it is still under my account but honestly at this point I don't trust them considering suspending the service should not have hidden or removed it from my account......so your guess is as good as mine as to whether or not the plan is actually suspended.
At best all I could do at this time is log into the AppleID and issue an erase for the device next time it is online. At the time of writing this that hasn't happened.
Did you try calling the number to see if it rings?
