Forum Discussion
Telus misrepresented just about everything
I was enticed to leave my Service Provider and join Telus expecting a better experience. I ended up paying an additional $1800 for 5 new iPhones which are inferior to the ones I had. I’m paying a...
TELUS_Support
Official Support Team
Official Support TeamThis forum is moderated by us on the mod team and by other users. No automation here.
Nice to know and although I don’t object to automation it’s good to have humans to help. The problem with the Telus system is it doesn’t allow you to chat with a real person and when the machine doesn’t understand it leaves you in an endless loop causing much frustration by wasting time.
Sent by Marz
Sent by Marz
- TELUS_Support
As we've mentioned, send us a message if you need anything
I canceled the assurance insurance but noticed I’m still being charged? Please explain and correct.
- TELUS_Support
As mentioned earlier, feel free to send us a private message if you need any assistance.
