Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
TELUS_Support
Official Support Team
Official Support TeamWe will send you a private message.
Hi,
Can someone from your team reach out to me. I've cancelled Stream+ Basic since Oct but keep getting billed for it each month. I signed up for it, didn't use it and called in the next day to cancel it. I see the subscription as active in my telus web but when I click to manage subscription or any available button. I keep getting an error. I just wanted this to be cancelled once and for all and to not be charged for it as I have to keep calling you every month to get the $16.80 credited.
The issue has been resolved. Thank you!
