Forum Discussion
Smart hub
I have a smart hub for my Main home. However I need to travel to my summer cabin for work. My question is “why can’t I move my smart hub and still get service. A service I am paying for based on data usage that uses cell towers”. Why does Telus restrict the hub to one location. That is like restricting your cellphone to one house. If I pay for the service I should be allowed to use it wherever I need to.
I realize there is a business one but the data limits are very low without incurring huge costs.
1 Reply
Replies have been turned off for this discussion
- NFtoBC
Community Power User
- The hub is not a mobile service. The mobility devices, as you have discovered, are far more limited in data allowance.
- Not all cell towers have the data backbone or the data radios to manage the volume of data the hub allows. This causes degradation to other customers.
- it is what it is. If you were Fibre or copper served at home, you would need a second account.
