Forum Discussion

Terry2021's avatar
Terry2021
Helpful Neighbour
3 years ago

SIM card not fitting into tray

Good afternoon

 

I just received a Samsung Galaxy Tab A7 Lite and am trying to put the sim card into the tray. It seems like the card is too wide for the tray. Any other users have that same problem?

Thanks

8 Replies

  • The single tray should have two positions , one positions fits the sim and the other a memory card. 

    .

  • Are you using your old sim from another device if so what device? Or a new sim card? Pay attention to the notch position as well on the tray and card.

    • Terry2021's avatar
      Terry2021
      Helpful Neighbour
      It's a new sim card that came with the tablet.
      • Terry2021's avatar
        Terry2021
        Helpful Neighbour
        Other than trying to force the card into the tray, is there any way of
        getting it to fit?