Forum Discussion
Shipping label to return device takes days to receive??
Hello, I'm getting frustrated with Telus as a simple email apparently takes days to receive. I have an old phone that needs to be returned under their bring it back plan. I went to one of their p...
Telus physical stores are only for signing you up for a new account. They won’t do anything else. The last time I requested a return label I had to call them many times. The shipping label does not come from Telus, it actually comes from Purolator. I received mine 2 days after my last call to Telus. Maybe check your Spam folder.
