Forum Discussion

Neighbour

9 months ago

roaming in Mexico

My roaming plan in Mexico is not working despite being enabled on my phone and trying to automatically and manually connect to ask available networks

Icon for Official Support Team rank

Official Support Team

9 months ago

Can you turn on airplane mode, turn it back off and restart your device?

Related Content

Roaming in Mexico
Hello. I have a Can-Us-Mex plan but I have not been able to connect to any network. Telcel and movistar both say (forbidden) behind them. No matter what I try it just won't connect. My data roaming i...
Solved
RockyL
11 months ago
1.4KViews
3Comments
Roaming in Mexico doesn't work
I'm on a roadtrip and my roaming worked fine in US and when I crossed the border to Mexico I received the "welcome to Mexico" message and the roaming worked good for about 1-2 hours, but then after t...
Solved
JuanNunez
8 months ago
2.2KViews
3Comments
Roaming in Mexico doesn't work
Same as many other customers, my roaming in Mexico doesn't work, I'm paying way too much for a plan that supposed to work in my travel to Mexico and I have to connect to a WiFi all the time because r...
Solved
JuanNunez
10 months ago
3.1KViews
14Comments
Prevent Accidental Roaming Charges
Mobile devices automatically connect to the strongest available network signal. Near international borders, particularly along the U.S.-Canada boundary, your phone may connect to foreign towers and t...
A-B
9 days ago
58Views
0Comments
Canada USA Mexico Caribbean plan?
Seriously considering switching as I’ll be taking a few trips in the next few years. Look like Roger’s is offering the Canada-IS-Mexico plan with Caribbean islands. Does telus have this? I’m in a c...
Solved
OD
2 years ago
13KViews
2Comments