Forum Discussion
Stream+ Prime account
Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus s...
TELUS_Support
Official Support Team
Official Support TeamHi SheenaO1977 - we removed the personal information in your comments since we are focused on keeping your privacy safe.
We will send you a message to help with this situation
Ok thank you. Because I just got off the phone with someone after he kept putting me on hold for 3 hours and nothing resolved. He said a request was resubmitted for the cancellation and refund but I am not confident because he said he had no access to update the file.
- They've clearly rolled out Stream+ without properly testing the billing and subscription integrations. I bit the bullet and contacted tech support to get it resolved. They submitted an escalation ticket for it to be resolved in 4 business days.... 🙄
- TELUS_Support
We sent you a private message if you do end up needing more assistance
